Assistant Manager

Overall, the Assistant Manager plays a crucial role in the smooth operation of a pub, and must be capable of managing staff, inventory, finances, and customer service in a fast\-paced and dynamic environment ### **Key Responsibilities:** * Assist in managing the day\-to\-day running of the pub, primarily focusing on bar operations. * Lead, train, and motivate bar and front\-of\-house staff to deliver excellent customer experiences. * Maintain excellent customer service standards, handle complaints calmly and professionally. * Ensure responsible alcohol service and uphold licensing laws and company policies. * Manage stock levels, ordering, deliveries, and stock rotation to minimize waste and loss. * Monitor and support adherence to health and safety, hygiene, and fire regulations. * Take part in rotas, staff scheduling, and shift planning to ensure adequate cover. * Assist with cash handling, daily banking, and financial reporting as required. * Step up in the absence of the General...

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